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“I’ve got my confidence back. I’m so happy to wear dresses and shorts again — I’d forgotten what that felt like.”
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Thank you for shopping with Margaux.
Orders are generally processed within 1–3 business days after payment confirmation.
Orders are not typically processed on weekends or public holidays.
During periods of unusually high demand, promotional events, or holidays, processing may take slightly longer.
Our estimated delivery time for orders to the United States is:
5–8 business days after dispatch.
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, severe weather, holidays, or incorrect delivery information.
Once your order has been shipped, tracking information will be provided when available.
Please allow some time for the carrier’s tracking system to update after receiving your tracking number.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your address, contact us immediately.
Once an order has been processed or shipped, we may not be able to change the delivery address.
Margaux cannot guarantee replacement or reimbursement for orders delivered incorrectly because of inaccurate or incomplete information provided by the customer, except where otherwise required by applicable law.
If tracking indicates a delivery issue, please contact us so that we can assist you.
In some circumstances, the local carrier may require the recipient to contact them directly to arrange redelivery or collection.
If your package appears to be lost in transit, please contact our customer support team.
We will review the tracking information and, where appropriate, investigate the shipment with the carrier before determining the appropriate resolution.
To provide our products efficiently, some Margaux orders may be processed or shipped through international fulfillment partners.
As a result, tracking information may show international transit or fulfillment locations before the package reaches its final destination.
If you have any questions regarding your shipment, please contact our customer support team with your order number.